FAQ

[vc_row full_width=”stretch_row” equal_height=”yes” content_placement=”top” css=”.vc_custom_1567930021659{background-image: url(https://woclothes.com/wp-content/uploads/2019/12/placeholder5.jpg) !important;}”][vc_column][vc_empty_space height=”150″ responsive_height=”100″][textbox content_font_type=”custom” content_google_fonts=”font_family:Poppins%3Aregular|font_style:600%20bold%20regular%3A600%3Anormal” content_fontsize=”44″ custom_color_check=”enable” text_content_color=”#25252d”]Hello!
Need Help?[/textbox][vc_empty_space height=”20″][textbox content_font_type=”custom” content_google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal” content_fontsize=”20″ custom_color_check=”enable” text_content_color=”#25252d”]Check our answers to “frequent asked questions”
or you can explore our Knowledge Base Forum
in case you didn’t find a solution.[/textbox][vc_empty_space height=”25″][button text=”Knowledge Base” url=”url:https%3A%2F%2Fkitestudio.help%2F||target:%20_blank|” size=”standard” button_text_color=”#25252d” button_text_hover_color=”#ffffff” button_border_color=”#ffc400″ button_border_hover_color=”#25252d” button_bg_color=”#ffc400″ button_bg_hover_color=”#25252d” button_border_width=”4px”][vc_empty_space height=”150″ responsive_height=”100″][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1567935165314{background-color: #fcfcfc !important;}”][vc_column][vc_empty_space height=”60″][vc_tta_tabs][vc_tta_section title=”Featured Articles” tab_id=”1567923719514-bfe39f9c-6a00″][vc_row_inner equal_height=”yes”][vc_column_inner width=”1/3″][vc_empty_space][textbox content_font_type=”custom” content_google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal” custom_color_check=”enable” text_content_color=”#707070″]Shipping
How to track your order[/textbox][/vc_column_inner][vc_column_inner width=”1/3″][vc_empty_space][textbox content_font_type=”custom” content_google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal” custom_color_check=”enable” text_content_color=”#707070″]Order issues
How to claim an order you purchased as a
guest
[/textbox][/vc_column_inner][vc_column_inner width=”1/3″][vc_empty_space][textbox content_font_type=”custom” content_google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal” custom_color_check=”enable” text_content_color=”#707070″]Purchasing
How to request a personolized or custom
item[/textbox][/vc_column_inner][/vc_row_inner][vc_row_inner equal_height=”yes”][vc_column_inner width=”1/3″][vc_empty_space][textbox content_font_type=”custom” content_google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal” custom_color_check=”enable” text_content_color=”#707070″]Purchasing
How to contact a shop[/textbox][/vc_column_inner][vc_column_inner width=”1/3″][vc_empty_space][textbox content_font_type=”custom” content_google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal” custom_color_check=”enable” text_content_color=”#707070″]Gifting & Favorites
How to bu a gift card[/textbox][/vc_column_inner][vc_column_inner width=”1/3″][vc_empty_space][textbox content_font_type=”custom” content_google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal” custom_color_check=”enable” text_content_color=”#707070″]Purchasing
What is pinkmart[/textbox][/vc_column_inner][/vc_row_inner][vc_row_inner equal_height=”yes”][vc_column_inner width=”1/3″][vc_empty_space][textbox content_font_type=”custom” content_google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal” custom_color_check=”enable” text_content_color=”#707070″]Checkout
How to redeem a shop coupon code[/textbox][/vc_column_inner][vc_column_inner width=”1/3″][vc_empty_space][textbox content_font_type=”custom” content_google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal” custom_color_check=”enable” text_content_color=”#707070″]Orders & Returns
Change a wrong shipping adress on an
order[/textbox][/vc_column_inner][vc_column_inner width=”1/3″][vc_empty_space][textbox content_font_type=”custom” content_google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal” custom_color_check=”enable” text_content_color=”#707070″]Checkout
How to redeem a shop coupon code[/textbox][/vc_column_inner][/vc_row_inner][/vc_tta_section][vc_tta_section title=”Support” tab_id=”1567923719530-0048c86f-02c2″][vc_row_inner equal_height=”yes”][vc_column_inner width=”1/3″][vc_empty_space][textbox content_font_type=”custom” content_google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal” custom_color_check=”enable” text_content_color=”#707070″]Shipping
How to track your order[/textbox][/vc_column_inner][vc_column_inner width=”1/3″][vc_empty_space][textbox content_font_type=”custom” content_google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal” custom_color_check=”enable” text_content_color=”#707070″]Order issues
How to claim an order you purchased as a
guest
[/textbox][/vc_column_inner][vc_column_inner width=”1/3″][vc_empty_space][textbox content_font_type=”custom” content_google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal” custom_color_check=”enable” text_content_color=”#707070″]Purchasing
How to request a personolized or custom
item[/textbox][/vc_column_inner][/vc_row_inner][vc_row_inner equal_height=”yes”][vc_column_inner width=”1/3″][vc_empty_space][textbox content_font_type=”custom” content_google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal” custom_color_check=”enable” text_content_color=”#707070″]Checkout
How to redeem a shop coupon code[/textbox][/vc_column_inner][vc_column_inner width=”1/3″][vc_empty_space][textbox content_font_type=”custom” content_google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal” custom_color_check=”enable” text_content_color=”#707070″]Orders & Returns
Change a wrong shipping adress on an
order[/textbox][/vc_column_inner][vc_column_inner width=”1/3″][vc_empty_space][textbox content_font_type=”custom” content_google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal” custom_color_check=”enable” text_content_color=”#707070″]Checkout
How to redeem a shop coupon code[/textbox][/vc_column_inner][/vc_row_inner][vc_row_inner equal_height=”yes”][vc_column_inner width=”1/3″][vc_empty_space][textbox content_font_type=”custom” content_google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal” custom_color_check=”enable” text_content_color=”#707070″]Purchasing
How to contact a shop[/textbox][/vc_column_inner][vc_column_inner width=”1/3″][vc_empty_space][textbox content_font_type=”custom” content_google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal” custom_color_check=”enable” text_content_color=”#707070″]Gifting & Favorites
How to bu a gift card[/textbox][/vc_column_inner][vc_column_inner width=”1/3″][vc_empty_space][textbox content_font_type=”custom” content_google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal” custom_color_check=”enable” text_content_color=”#707070″]Purchasing
What is pinkmart[/textbox][/vc_column_inner][/vc_row_inner][/vc_tta_section][/vc_tta_tabs][vc_empty_space height=”80″][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height=”80″][textbox content_font_type=”custom” content_google_fonts=”font_family:Poppins%3Aregular|font_style:400%20regular%3A400%3Anormal” content_align=”center” content_fontsize=”28″ custom_color_check=”enable” text_content_color=”#25252d”]Frequently Asked Questions[/textbox][vc_empty_space height=”60″][/vc_column][/vc_row][vc_row][vc_column width=”5/6″][vc_tta_tour][vc_tta_section title=”pinkmart” tab_id=”1567926062680-63771098-29c9″][vc_toggle title=”What are the support plans of pinkmart?” color=”disable,enable”]pinkmart comes with 6 months of free support, If you believe that you may need our support service more often than that, then you need to purchase extended support package. Theme core issues are things that won’t expire even if your support duration has been over.[/vc_toggle][vc_toggle title=”How to import demos automatically?” open=”true” color=”disable,enable”]All you need to do is to go to Appearance > Demo Importer, select a demo and import it, all other functions will be handled automatically.[/vc_toggle][vc_toggle title=”What is the cheapest way to buy pinkmart theme?” color=”disable,enable”]Buying Kitestudio’s pinkmart is easy all you need to do is to go to this address and purchase it.[/vc_toggle][vc_toggle title=”How to import demos automatically?” color=”disable,enable”]All you need to do is to go to Appearance > Demo Importer, select a demo and import it, all other functions will be handled automatically.[/vc_toggle][/vc_tta_section][vc_tta_section title=”Updates” tab_id=”1567926062704-2695f6d1-853d”][vc_toggle title=”What are the support plans of pinkmart?” color=”disable,enable”]pinkmart comes with 6 months of free support, If you believe that you may need our support service more often than that, then you need to purchase extended support package. Theme core issues are things that won’t expire even if your support duration has been over.[/vc_toggle][vc_toggle title=”What is the cheapest way to buy pinkmart theme?” open=”true” color=”disable,enable”]pinkmart comes with 6 months of free support, If you believe that you may need our support service more often than that, then you need to purchase extended support package.[/vc_toggle][vc_toggle title=”How to import demos automatically?” color=”disable,enable”]All you need to do is to go to Appearance > Demo Importer, select a demo and import it, all other functions will be handled automatically.[/vc_toggle][vc_toggle title=”What are the support plans of pinkmart?” color=”disable,enable”]pinkmart comes with 6 months of free support, If you believe that you may need our support service more often than that, then you need to purchase extended support package. Theme core issues are things that won’t expire even if your support duration has been over.[/vc_toggle][/vc_tta_section][vc_tta_section title=”Support” tab_id=”1567926780879-4e72dc5e-a33e”][vc_toggle title=”What are the support plans of pinkmart?” color=”disable,enable”]pinkmart comes with 6 months of free support, If you believe that you may need our support service more often than that, then you need to purchase extended support package. Theme core issues are things that won’t expire even if your support duration has been over.[/vc_toggle][vc_toggle title=”What is the cheapest way to buy pinkmart theme?” open=”true” color=”disable,enable”]Buying Kitestudio’s pinkmart is easy all you need to do is to go to this address and purchase it.[/vc_toggle][vc_toggle title=”How to import demos automatically?” color=”disable,enable”]Buying Kitestudio’s pinkmart is easy all you need to do is to go to this address and purchase it.[/vc_toggle][vc_toggle title=”What is the cheapest way to buy pinkmart theme?” color=”disable,enable”]All you need to do is to go to Appearance > Demo Importer, select a demo and import it, all other functions will be handled automatically.[/vc_toggle][/vc_tta_section][vc_tta_section title=”Shipping” tab_id=”1567927445159-0648982c-1f59″][vc_toggle title=”Do You Ship Internationally?” color=”disable,enable”]Banh mi tofu authentic, Marfa forage Godard Helvetica vegan church-key sriracha plaid quinoa. Fixie 8-bit scenester Cosby sweater. [/vc_toggle][vc_toggle title=”How Long Will It Take To Get My Package?” open=”true” color=”disable,enable”]Banh mi tofu authentic, Marfa forage Godard Helvetica vegan church-key sriracha plaid quinoa. Fixie 8-bit scenester Cosby sweater.[/vc_toggle][vc_toggle title=”What Payment Methods Are Accepted?” color=”disable,enable”]Butcher Banksy polaroid, shabby chic 3 wolf moon YOLO kale chips fixie. Meggings Intelligentsia wayfarers food truck chillwave mlkshk.[/vc_toggle][vc_toggle title=”Do You Ship Internationally?” color=”disable,enable”]Banh mi tofu authentic, Marfa forage Godard Helvetica vegan church-key sriracha plaid quinoa. Fixie 8-bit scenester Cosby sweater. [/vc_toggle][/vc_tta_section][/vc_tta_tour][vc_empty_space height=”120″][/vc_column][vc_column width=”1/6″][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1567935379042{background-color: #f7f3e8 !important;}”][vc_column][vc_empty_space height=”80″][/vc_column][/vc_row][vc_row full_width=”stretch_row” equal_height=”yes” content_placement=”middle” css=”.vc_custom_1568179895956{background-color: #f7f3e8 !important;}”][vc_column width=”5/12″ css=”.vc_custom_1567928322665{background-image: url(https://woclothes.com/wp-content/uploads/2019/12/placeholder5.jpg) !important;}”][vc_empty_space height=”55″][textbox content_font_type=”custom” content_google_fonts=”font_family:Poppins%3Aregular|font_style:500%20bold%20regular%3A500%3Anormal” content_align=”center” content_fontsize=”35″ custom_color_check=”enable” text_content_color=”#25252d”]Contact Our
Support
Team.[/textbox][vc_empty_space height=”315″][/vc_column][vc_column width=”7/12″ css=”.vc_custom_1568179859576{background-color: #ffc400 !important;}”][vc_row_inner][vc_column_inner][vc_empty_space height=”50px” responsive_height=”50px”][textbox content_font_type=”custom” content_google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal” content_align=”center” content_size=”70″ custom_color_check=”enable” text_content_color=”#25252d”]Didn’t find what you needed? No problem! Ask your questions and our support team will respond as soon as possible.[/textbox][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width=”1/12″][/vc_column_inner][vc_column_inner width=”10/12″][vc_empty_space]

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